To the Campus Community:
Beginning Monday, March 16, all UCLA Recreation facilities will be closed until further notice. Please know that this decision is guided by our top priority of protecting the health and safety of our Bruin and global communities, in what continues to be a rapidly evolving environment. Science tells us that reducing population density helps slow the spread of the virus.
Recreational activities are an important way for communities to maintain a sense of normalcy, relieve stress and anxiety, and build resilience. In the days and weeks ahead, UCLA Recreation will focus its efforts on continuing to provide these benefits to the community through our website, social media channels like @uclarec, and Move Mail.
As the situation develops at UCLA and in Los Angeles, please expect updates on the status of facilities and programs.
With this interruption in services we understand that many of you will have questions or concerns about your membership or program registration. We greatly appreciate your patience and understanding while we develop resources to process these requests and transactions.
If you have any personal items stored in a locker that must be retrieved, collection times are as follows for John Wooden Center, Sunset Canyon Recreation Center, North Pool, Student Activities Center and Kinross Recreation Center:
- Monday, March 16 – 6:30 a.m. to 8 a.m., 11 a.m. to 1 p.m., 5pm to 7 p.m.
- Tuesday, March 17 – 6:30 a.m. to 8 a.m., 11 a.m. to 1 p.m., 5pm to 7 p.m.
For those who aren’t able to collect personal belongings during the designated times, lockers will remain secure and will not be cleared. For any questions, please email email@example.com.
Executive Director, UCLA Recreation
March 20, 2020
To the Campus Community:
As you may already be aware, as of Monday, March 16, all UCLA Recreation programs and facilities are closed until further notice based on recent orders and advisories from federal, state, and local government authorities regarding COVID-19. We would like to extend a sincere thank you for your patience as we, like yourselves, navigate through these unprecedented times. We understand the concern and uncertainty you may be experiencing and are diligently working to respond and be flexible to your needs.
We want to assure our patrons that during this closure, ALL memberships have been placed on hold. As soon as possible, we will update you with an anticipated reopening date and your membership will be credited for the length of time we were closed. For those members on Payroll Deduction, we are currently working with UCPATH to suspend future deductions from your paycheck. Your Payroll deductions will not resume until our Recreation facilities have reopened.
UCLA Recreation is currently working to revise our membership refund/cancellation policy. If you are interested in a refund or would like to cancel your membership, please fill out the appropriate request form linked below. We appreciate your patience as there may be a delay in our response time to your inquiries.
Payroll Deduction – PRD Memberships : fill out the PRD cancellation request form
*Use this form to cancel your membership. By filling out this form, you are requesting that we do not restart your membership once we reopen.
Annual/Monthly Membership Services:fill out this form to request a refund
*The annual/monthly membership form is not for Student Fees. While we understand your frustration, all service fee decisions are being made on a campus level and information regarding the decision on handling service fees will be disseminated by campus.
Student Lockers: please complete this form
*Use this form if you pre-purchased your locker for Spring quarter and would like a refund. Please note, lockers will not be cleared during Spring quarter. All further information regarding lockers will be emailed as it becomes available.
UCLA Recreation hopes to continue efforts to support our community and maintain a sense of normalcy. In the days and weeks ahead, we will focus efforts on continuing to provide wellness benefits through our website, social media channels like @uclarec, and MoveMail.
As the situation develops at UCLA and in Los Angeles, please expect updates on the status of our facilities and programs.
For any questions, please email firstname.lastname@example.org.
April 27, 2020
To UCLA Recreation Members
In times like these we must all do our part to protect ourselves and our community. While this may necessitate that we discontinue or restrict some aspects of our daily lifestyles, we hope you are still taking care of YOU during these stressful and unprecedented times. If you haven’t already, please browse our website for our free virtual opportunities to stay active.
As a reminder, your membership was automatically placed on hold on March 16th until we are able to reopen. For those of you who requested a refund, we are actively working to process refunds the week of May 4th-8th.
Please be aware, refund requests submitted after April 27th will not be processed until we reopen.
When we get the approval to reopen, we will contact you by email and post information on our website. We hope you are staying healthy and safe.